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First, check your connection — audios stream the first time you play them. If you're connected and it still won't play, check your phone isn't in silent mode and the volume is up, then close and reopen the app. If a specific audio keeps stopping partway, signing out and back in usually clears it. Still stuck? Message us below with your device model and the audio's name.

Your billing lives wherever you subscribed. Subscribed on iPhone? Open Settings → tap your name → Subscriptions → Rewire, and for refunds Apple handles those directly at reportaproblem.apple.com. Subscribed on Android? Open the Play Store → tap your profile → Payments & subscriptions → Subscriptions → Rewire, and refunds go through your Play order history. Subscribed on the web? Manage your plan any time in the billing portal. For anything else billing-related, send us a message below.

Turn on cycle tracking in Settings inside the app, then log the first day of your period. Rewire works out your current phase and quietly adapts your recommended audios and breathwork to match where you are in your cycle. Your cycle data stays private to your account and is never shared.

During onboarding (and any time in Settings → Beliefs) you capture the limiting beliefs you're working on and the reframes you're building. Your affirmation notifications are generated from those reframes — so they're in your words, about your work, not generic quotes. Edit your beliefs any time and the notifications follow.

Founder is an invite-only tier for early members, with additional content and direct access to the team as the platform grows. If you're a Founder member, you'll see the Founder badge on your profile. Curious about joining? Send us a message below.

In the app, go to Settings → Delete account and hold the button to confirm. That schedules your account and data for deletion — there's no need to email us first. If you can't access the app any more, send us a message below from the email address on your account and we'll handle it for you.